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Foursquare Experiences Record Signups After Launch of Facebook Places

Posted by admin on Aug 20, 2010 in Facebook, Foursquare | 0 comments

Foursquare is experiencing record interest in the wake of the launch of Facebook Places; on Thursday, the location service broke its record for new user signups.

Facebook Pages Become Customer Support Centers

Posted by admin on Aug 12, 2010 in Facebook | 1 comment

As Facebook continues to balloon in size, so too do the audiences that find, “like” and engage with brands via their Facebook Pages. Tomorrow, customer service software maker Parature will release a Facebook application that will help brands enhance the quality of customer service they can provide via Facebook.

HOW TO: Manage a Sustainable Online Community

Posted by admin on Aug 10, 2010 in Social Media | 1 comment

Rob Howard is the CTO/founder of enterprise collaboration software company Telligent.

A 2008 Gartner study on social software noted that “about 70 percent of the community typically fails to coalesce.” While the measurement and the statistics behind this statement raise questions, there is an element of truth.

Facebook Brings Android an All-New App

Posted by admin on Aug 10, 2010 in Facebook | 2 comments

Praise the lord and pass the Android! Facebook’s once features-bereft mobile application for the #2 mobile operating system has just been updated, and it’s worlds better than the original.

How Online Retailers Can Leverage Facebook’s Open Graph

Posted by admin on Aug 10, 2010 in Facebook | 1 comment

Formerly a Principal Engineer at Amazon, Darren Vengroff is Chief Scientist at RichRelevance where he helps retailers like Overstock and Sears create a more personal shopping experience for consumers. You can read more from Darren on the RichRelevance blog.