HOW TO: Pick the Right Social Media Engagement Style

What’s your customer engagement style? It’s a question reminiscent of those light-hearted quizzes that proliferate magazines: Are you strong or sassy? Independent or group-focused? When someone @-replies you on Twitter(Twitter), do you respond immediately or wait a couple days?

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Twitter Starts Testing Features for Businesses

We know that Twitter believes that businesses are central to helping grow and monetize the microblogging service; recent integrations with Citysearch and LinkedIn have foretold its interest in the space.

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What Twitter Places Means for the Future of Location

Despite the bungled launch and short hiatus, Twitter Places is back in action. The feature has huge implications for the geo-location space and the location-sharing movement.

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