HOW TO: Get the Most Out of Your Business Facebook Page
So you paid attention to what everyone is saying and you created a Facebook(
) Page for your business. You’ve got your press release links, photos and videos … but no one seems to care. What are you supposed to do now?
HOW TO: Pick the Right Social Media Engagement Style
What’s your customer engagement style? It’s a question reminiscent of those light-hearted quizzes that proliferate magazines: Are you strong or sassy? Independent or group-focused? When someone @-replies you on Twitter(
), do you respond immediately or wait a couple days?
Facebook Places API Released
As of 2 p.m. PT today, Facebook has opened its Places Read API for all developers.
Read MoreFoursquare Experiences Record Signups After Launch of Facebook Places
Foursquare is experiencing record interest in the wake of the launch of Facebook Places; on Thursday, the location service broke its record for new user signups.
Read MoreFacebook Pages Become Customer Support Centers
As Facebook continues to balloon in size, so too do the audiences that find, “like” and engage with brands via their Facebook Pages. Tomorrow, customer service software maker Parature will release a Facebook application that will help brands enhance the quality of customer service they can provide via Facebook.
Read MoreFacebook Brings Android an All-New App
Praise the lord and pass the Android! Facebook’s once features-bereft mobile application for the #2 mobile operating system has just been updated, and it’s worlds better than the original.
Read MoreHow Online Retailers Can Leverage Facebook’s Open Graph
Formerly a Principal Engineer at Amazon, Darren Vengroff is Chief Scientist at RichRelevance where he helps retailers like Overstock and Sears create a more personal shopping experience for consumers. You can read more from Darren on the RichRelevance blog.
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